Greencross Group Promotional Terms and Conditions

Promotional Terms & Conditions

All Day Sale* Terms & Conditions

*Offers are valid from 06/05/2025 to 12/05/2025, while stocks last. Offers are only available for online purchases at petbarn.com.au. Online orders can only be shipped to valid street addresses in Australia. Discounts do not apply to shipping charges. Petbarn may extend the offer period in its absolute discretion. Stock varies by store and online. Offers only apply to retail sales, not for purchases of commercial quantities. Not valid in conjunction with any other offer and the offer cannot be applied to previous purchases. Prices are subject to change. Any price shown is valid for the promotional period. Illustrations, photos and packaging are only representative of the products advertised. Further T&Cs apply.

Barn Busters* Terms & Conditions

*Offers are valid from 08/05/2025 to 11/05/2025, while stocks last. Petbarn may extend the offer period in its absolute discretion. Stock varies by store and online. Offers only apply to retail sales, not for purchases of commercial quantities. Not valid in conjunction with any other offer and the offer cannot be applied to previous purchases. Prices are subject to change. Any price shown is valid for the promotional period. Illustrations, photos and packaging are only representative of the products advertised. Further T&Cs apply.

Probalance Win $50,000 Promotion* Terms & Conditions

1. Information on how to enter and the prize forms part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to Australian residents aged 18 years or over who are current Petbarn Friends for Life members.
3. Employees (and their immediate families) of the Promoter, Participating Stores (defined below) and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
4. Entries into the promotion open on 06/05/25 and close at 11:59pm AEST on 30/06/25 (“Promotional Period”).
5. A “Participating Store” is any Petbarn store nationally, including online at www.petbarn.com.au and the Petbarn App, that advertises the promotion and stocks the Eligible Products (defined below) during the Promotional Period.
6. To be eligible to enter and receive one (1) automatic entry into the draw, individuals must, in a single transaction, spend $45 or more on any ProBalance dry or wet dog food (excludes treats) (each an “Eligible Product”) from a Participating Store during the Promotional Period and use their Petbarn Friends for Life membership account when completing the Qualifying Transaction, by either scanning their membership card, having the Petbarn staff member add their account details to the transaction, or logging into their account online (“Qualifying Transaction”). In the event that a purchase receipt is not provided to an entrant for their Qualifying Transaction, it is the entrant’s responsibility to request such materials.
7. Multiple entries permitted, subject to the following: (a) only one (1) entry permitted per Qualifying Transaction (regardless of the amount spent on Eligible Products in that Qualifying Transaction in excess of $45).
8. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
9. Incomplete Qualifying Transactions will be deemed invalid.
10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
11. The draw will take place at Anisimoff Legal, G13, 3 Amy Close, Wyong NSW 2259 on 03/07/25 at 12:00pm AEST, in the presence of an independent scrutineer. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. The winner will be notified by email and telephone within seven (7) days of the draw and their details will be published (first initial, surname and postcode) online at https://www.petbarn.com.au/promotional-terms-conditions on 10/07/25.
12. The Promoter’s decision is final and no correspondence will be entered into.
13. The first valid entry drawn will win $50,000 cash (awarded in the form of an electronic funds transfer into the winner’s nominated Australian bank account in the winner’s name). The winner is responsible for providing full and accurate bank details. The Promoter will not be responsible for incorrect details being provided, a banking institution rejecting an EFT payment, or any costs associated with locating any lost monies.
14. Subject to the unclaimed prize draw clause, if for any reason the winner does not take the prize by the time stipulated by the Promoter, then the prize will be forfeited.
15. Total prize pool value is AU$50,000.
16. Prize is not transferable or exchangeable, unless otherwise specified.
17. A draw for the prize, if unclaimed, may take place on 01/08/25 at the same time and place as the original draw, subject to any directions from a regulatory authority. The winner, if any, will be notified by email and telephone within seven (7) days of the draw and their details will be published (first initial, surname and postcode) online at https://www.petbarn.com.au/promotional-terms-conditions on 04/08/25.
18. In the event of war, terrorism, state of emergency, pandemic or any other kind of disaster, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize, subject to any written directions from a relevant regulatory authority.
19. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
20. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
21. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
22. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of:
    • (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
    • (b) any theft, unauthorised access or third party interference;
    • (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;
    • (d) any tax liability incurred by a winner or entrant; or
    • (e) use / taking of the prize.
23. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.petbarn.com.au/privacy-policy. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose PI to entities outside of Australia (for a list of the countries, see the Promoter’s Privacy Policy), and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles. By entering the promotion entrants consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and agree that the Promoter is not liable in this regard.
24. The Promoter is Petbarn Pty Limited ACN 001 802 759 of Quarter One, Level 2, 1 Epping Road, North Ryde NSW 2113, telephone (02) 8595 3333 (“Promoter”).

NSW Authority TP/00757. ACT Permit No. TP25/00209. SA Permit No. T25/132.

Royal Canin 50% Off Puppy or Kitten Dry or Wet Food* Terms & Conditions

1.       Participation in this promotion is deemed acceptance of these terms and conditions*. 

2.       Promotion is only available to Greencross Vets Australia clients. 

3.       For each puppy or kitten under 12 months that completes their first vaccination or desexing procedure at any Greencross Vets Australia clinic, clients are eligible to receive a voucher for 50% off 1 x bag of dry or 1 x box of wet Royal Canin puppy or kitten food, per voucher, per transaction from a Petbarn Australia retail or online store. 

4.       The participating products include all Royal Canin start of life wet or dry food SKUs across the puppy and kitten ranges (Participating Products). 

5.       Voucher valid until 31/12/2026. 

6.       Voucher is only redeemable in-store or online at Petbarn Australia.

7.       Voucher is only redeemable once. 

8.       Maximum of one voucher per pet, per procedure. 

9.       To redeem this offer, present your 50% off voucher at the time of purchase at Petbarn retail or online stores. Offers cannot be applied to previous purchases. Offer only available while stocks of Participating Products last. 

10.    Discounts as part of these offers are not transferable or redeemable for cash. The total value of any offer discounts must be used in full in one single transaction. No credit notes or change will be given. No rain checks. 

11.    Limit one (1) discounted product per voucher, per transaction. Offers only apply to retail sales, not for purchases of commercial quantities. Petbarn Australia may in its absolute discretion impose a per customer limit on sales of Participating Products and/or redemption of the voucher. 

12.    Offer cannot be used in conjunction with any other offer or discount. Offer only valid on full price items.

13.    Prices are subject to change. 

14.    These terms and conditions may be altered at any time by Petbarn Australia. In the event of such alterations or cancellations, no compensation will apply.

First Repeat Delivery Order Offer* Terms & Conditions 
*First Repeat Delivery Order discount is applied to the Repeat Delivery price displayed online at the time of purchase. 
Maximum discount for this offer is capped at $15.  
 
You are only able to redeem the First Repeat Delivery Order offer if: 
 
i. you have never placed a Repeat Delivery Order with us or you have not placed a Repeat Delivery Order with us in the last 12 months; 
ii. you are, or you become, a Friends for Life Member before completing your Repeat Delivery Order purchase; and 
iii. you Log In to your Friends for Life account for Member pricing and select Repeat Delivery before completing your Repeat Delivery Order. 
 
Repeat Delivery is available for select products only and savings are based on non-member pricing.  
 
Savings and pricing are subject to change and may not be the same online as in-store. 

NEWPET20 Terms & Conditions - Save $20 when you spend $120 or more

*This offer is exclusive to new Friends For Life customers only.

• Discount is applied to the first order only.
• To participate, you must present the code NEWPET20 in-store or enter it at the online checkout (you must be logged into your Friends For Life account) at www.petbarn.com.au.
• To qualify for this offer, your first order must meet the minimum spend in a single transaction.
• Any unused value will be immediately forfeited. Change or partial credit will not be offered if the value is not redeemed in a single transaction.
• The minimum spend excludes service and delivery fees.
• This offer cannot be used on Vet Prescription Diets, Repeat Delivery, Services, Gift Cards, Bundles, or Donations and can only be redeemed once during the campaign period.
• Petbarn reserves the right to end this promotion at any time.

GFT20 Terms & Conditions - 20% off (capped at $20) for new customers

*This offer is exclusive to new Friends For Life customers only.

• Discount is applied to the first order only.
• To participate, you must present the code GFT20 in-store or enter it at the online checkout (you must be logged into your Friends For Life account) at www.petbarn.com.au.
• To qualify for this offer, your first order must contain a participating product.
• Any unused value will be immediately forfeited. Change or partial credit will not be offered if the value is not redeemed in a single transaction.
• Petbarn reserves the right to end this promotion at any time.

Spend and Save Voucher* Terms & Conditions

*This offer is single use only and is valid to Friends for Life members from 07/05/2025 to 18/05/2025, 11:59pm AEST. This offer is only valid on selected brand cat and dog, wet and dry food based on member eligibility. This offer criteria is member specific and has been communicated to you via email or SMS. To participate you must present this voucher in-store or enter it at the online checkout (must be logged into Friends for Life account) at www.petbarn.com.au and reach the minimum spend in a single transaction to qualify for this offer. Any unused value will be immediately forfeited. Change or partial credit will not be offered if the value is not redeemed in a single transaction. The minimum spend excludes service and delivery fees. This offer cannot be used on Vet Prescription Diets, Repeat Delivery, Services, Gift Cards, Donations or Bundles and can only be redeemed once during the campaign period.

More to love Member Price - Save even more with more to love member price* Terms & Conditions

*Discount is applied to online member price at the time of purchase. Maximum discount for this offer is capped at $25 per order. You are only able to redeem this offer if:

• you are, or you become, a Friends for Life Member before completing your purchase;
• you log in to your Friends for Life account for member pricing before completing your purchase; and
• you apply the discount prior to completing your purchase.

Petbarn reserves the right to adjust the member price and/or discount at any time. Savings and pricing are subject to change and may not be the same online as in-store.
This offer cannot:

• be applied to previous purchases;
• be used in conjunction with any other offer; or
• be applied to commercial quantities or purchases for the purpose of re-sale.
  
  

99pets Coupon Terms and Conditions

• Selected products, discount applied to the applicable product only.
• Single use per customer, per transaction. 
• Coupons are valid for use online only.
• Not valid for use with first time repeat delivery offer. 

Free 2hr Delivery when you spend $79 on The Nosh Project* Terms & Conditions

*2hr Delivery offer valid online only, while stocks last. 2hr Delivery is available up to 10km radius from store, in select metro areas. Offer is only applicable to orders containing $79 on The Nosh Project products. No voucher code is required. Offer will automatically apply in cart. Offers and selections on www.petbarn.com.au may vary from those of Petbarn stores and of Petbarn local advertisements. Must place your order by 5pm local time Monday - Friday or by 4pm Saturday - Sunday to receive it that same day. Authority to leave will automatically be selected at checkout. You will only be able to complete a 2hr Delivery order if all the items in your cart are available and in stock for your delivery location. 2hr Delivery is not available on all products and exclusions apply including but not limited to Aquariums, Live Animals, selected Vet Prescription Diets, and selected Housing. Offer and prices are subject to change. Petbarn reserves the right to end this promotion at any time.