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Friends for Life - Loyalty Program

Friends for Life - Loyalty Program




Friends For Life is a loyalty scheme, available in Petbarn and currently available in selected Greencross Vets. Use your Friends For Life membership for all your pet’s needs, whether it be for their food, bedding treats and toys - or to keep them healthy all year round.

Benefits of Friends For Life include:

  • Receive a $10 voucher after you have accrued 500 points.*
  • Free pet health check in Greencross Vets for new members*
  • Exclusive member offers and discounts
  • Advance notice of events and promotions
  • Frequent Feeder Program – Buy 10 bags of food in Petbarn and receive 11th free *
  • Provide your email contact details in store or in clinic and we’ll give you a bonus 20% off one item voucher to spend in Petbarn!*

*Refer to full terms and conditions


Our members earn and redeem points in Greencross Vets and Petbarn stores across Australia. Learn more about member benefits here


Friends For Life is a loyalty scheme, available in Petbarn and Greencross Vets. Simply join online now or at any Petbarn store, or Greencross Vets clinic and start earning and redeeming points.

More rewards, more places

Join Friends For Life and start being rewarded for being a great pet parent!

  • greencross-vets.jpg

    Greencross Vets are a network of well-equipped veterinary practices across Australia. Greencross practices are committed to offering clients and their pets with comprehensive and exceptional client and patient care. Although Greencross Vets is part of a national organisation all practices are run and managed by a local team of dedicated pet care professionals who are passionate about pets.

    Find your nearest location
  • petbarn-logo.jpg

    Petbarn is Australia’s leading pet supplies retailer, offering everything for pets of all shapes and sizes – from dogs, cats, fish and bunnies, through to snakes and lizards. Dedicated to serving passionate animal lovers and their pets, Petbarn also provides a range of services including pet adoption, grooming, and a DIY dog wash, as well as loads of good pet advice.

    Find your nearest location


How do I sign up?
You can sign up in store, in a Greencross Vets clinic, by sending an email to [email protected] or online.
Where can I earn and redeem points?
At present you can earn and redeem points on all transactions in Petbarn stores and online and Greencross Vets. To find a Petbarn store near you, click here. To see a list of participating Greencross Vets, click here.
Does it cost anything?
No. Friends For Life is an entirely free to be a member and is run for the benefit of its members.
How many points do I earn for my spend?
Friends For Life earns members one point for every dollar spent. Occasionally we have promotions awarding extra points for purchasing a specific item or service.
Do I earn points even when items are on sale?
Yes. You earn points for every single dollar you spent, even if a discount has already been applied.
How long does it take to earn a $10 voucher?
Friends For Life members earn a $10 voucher for every 500 points accrued.
How will my $10 voucher be issued?
Your voucher will remain on your membership profile. Once awarded, you can choose to use it on your next transaction in Petbarn or at participating Greencross Vets, or any following transaction.
Can I earn points for things that I buy from Petbarn online?
Yes, earning your rewards online is easy
Do I have to use my voucher in the same place I earned it?
You can use your voucher anywhere with the Friends For Life program. Eg any Petbarn store or Greencross Vets.
Can I split my $10 voucher and spend it on several transactions?
$10 vouchers must be spent in a single transaction.
How do I update my address or email?
You can update your details in store, in clinic or by sending an email to [email protected] or online
Do I get my 11th bag of dog and cat food for free?
In Petbarn, yes, your 11th bag of certain brands of dog and cat food is free (for full details of this, please see our terms and conditions). The 11th bag free offer is not available in Greencross Vets, but you can still earn points on any food items purchased in Greencross Vets.
How do I unsubscribe from your emails?
Please open your last email and use the "unsubscribe" link on the bottom of the email. If you have any further issues, please email [email protected] Please note: if you unsubscribe you will no longer receive special discount vouchers, offers and invitations to exclusive events.
I’ve lost my card.
Staff can look up your details by phone number or email address at the time of transaction and don’t require a membership card. If you still like a replacement, please email [email protected]
I’m a Healthy Pets Plus Member- is it worth joining Friends For Life?
HPP members can easily accrue points on their transactions, including membership payments, by joining Friends For Life. It’s a great idea to sign up.

Contact Us

You can sign up online at or in your local Petbarn store or participating Greencross Vets clinic.

Get in Touch


Petbarn aims to make your experience of owning a pet wonderful and easy. We have a range of professional pet services and advice located in and around our stores for your convenience.

Become a Friends for Life member for FREE

  • Get $10 for every $500 spent
  • Get the 11th Nutrition Bag for FREE

Join Now