New Catalogue Out Now

New Catalogue Out Now

Repeat Delivery

Repeat Delivery

Friends for Life - Loyalty Program

Friends for Life - Loyalty Program


Friends For Life is a loyalty scheme, available in Petbarn and currently available in selected Greencross Vets. Use your Friends For Life membership for all your pet’s needs, whether it be for their food, bedding treats and toys - or to keep them healthy all year round.

Benefits of Friends For Life include:

  • Receive a $10 voucher after you have accrued 500 points.*
  • Free pet health check in Greencross Vets for new members*
  • Exclusive member offers and discounts
  • Advance notice of events and promotions
  • Frequent Feeder Program – Buy 10 bags of food in Petbarn and receive 11th free *
  • Provide your email contact details in store or in clinic and we’ll give you a bonus 20% off one item voucher to spend in Petbarn!*

*Refer to full terms and conditions


Our members earn and redeem points in Greencross Vets and Petbarn stores across Australia. Learn more about member benefits here


Friends For Life is a loyalty scheme, available in Petbarn and Greencross Vets. Simply join online now or at any Petbarn store, or Greencross Vets clinic and start earning and redeeming points.

More rewards, more places

Join Friends For Life and start being rewarded for being a great pet parent!

  • greencross-vets.jpg

    Greencross Vets are a network of well-equipped veterinary practices across Australia. Greencross practices are committed to offering clients and their pets with comprehensive and exceptional client and patient care. Although Greencross Vets is part of a national organisation all practices are run and managed by a local team of dedicated pet care professionals who are passionate about pets.

    Find your nearest location
  • petbarn-logo.jpg

    Petbarn is Australia’s leading pet supplies retailer, offering everything for pets of all shapes and sizes – from dogs, cats, fish and bunnies, through to snakes and lizards. Dedicated to serving passionate animal lovers and their pets, Petbarn also provides a range of services including pet adoption, grooming, and a DIY dog wash, as well as loads of good pet advice.

    Find your nearest location


How do I sign up?
You can sign up in store, in a Greencross Vets clinic, by sending an email to or online.
Where can I earn and redeem points?
At present you can earn and redeem points on all transactions in Petbarn stores and online and Greencross Vets. To find a Petbarn store near you, click here. To see a list of participating Greencross Vets, click here.
Does it cost anything?
No. Friends For Life is an entirely free to be a member and is run for the benefit of its members.
How many points do I earn for my spend?
Friends For Life earns members one point for every dollar spent. Occasionally we have promotions awarding extra points for purchasing a specific item or service.
Do I earn points even when items are on sale?
Yes. You earn points for every single dollar you spent, even if a discount has already been applied.
How long does it take to earn a $10 voucher?
Friends For Life members earn a $10 voucher for every 500 points accrued.
How will my $10 voucher be issued?
Your voucher will remain on your membership profile. Once awarded, you can choose to use it on your next transaction in Petbarn or at participating Greencross Vets, or any following transaction.
Can I earn points for things that I buy from Petbarn online?
Yes, earning your rewards online is easy
Do I have to use my voucher in the same place I earned it?
You can use your voucher anywhere with the Friends For Life program. Eg any Petbarn store or Greencross Vets.
Can I split my $10 voucher and spend it on several transactions?
$10 vouchers must be spent in a single transaction.
How do I update my address or email?
You can update your details in store, in clinic or by sending an email to or online
Do I get my 11th bag of dog and cat food for free?
In Petbarn, yes, your 11th bag of certain brands of dog and cat food is free (for full details of this, please see our terms and conditions). The 11th bag free offer is not available in Greencross Vets, but you can still earn points on any food items purchased in Greencross Vets.
How do I unsubscribe from your emails?
Please open your last email and use the "unsubscribe" link on the bottom of the email. If you have any further issues, please email Please note: if you unsubscribe you will no longer receive special discount vouchers, offers and invitations to exclusive events.
I’ve lost my card.
Staff can look up your details by phone number or email address at the time of transaction and don’t require a membership card. If you still like a replacement, please email
I’m a Healthy Pets Plus Member- is it worth joining Friends For Life?
HPP members can easily accrue points on their transactions, including membership payments, by joining Friends For Life. It’s a great idea to sign up.

Contact Us

You can sign up online at or in your local Petbarn store or participating Greencross Vets clinic.

Get in Touch


Petbarn aims to make your experience of owning a pet wonderful and easy. We have a range of professional pet services and advice located in and around our stores for your convenience.

PETSPOT - Information & Advice

  • StuMorley-8061_blog

    Petbarn supports Seeing Eye Dogs Australia

    Having a vision impairment or blindness makes navigating the world, and experiencing everyday life, much more difficult. That’s why it’s so important for organisations like Seeing Eye Dogs Australia to train and supply highly skilled dogs to help those people affected by full or partial blindness and other vision impairment. Seeing Eye Dogs Australia (SEDA) is ...

    The post Petbarn supports Seeing Eye Dogs Australia appeared first on PetSpot.

  • 2 copy

    Cats who think they’re yogis

    Who says we should have all the fun on the yoga mats? These cats are getting to grips with their downward dogs, too! Namaste.   This little guy is becoming one with nature and hitting the great outdoors for his stretches.   Namaste to our feline friend here, who’s really relaxing into his pose.   “I ...

    The post Cats who think they’re yogis appeared first on PetSpot.

  • Bella-v2

    VIPs: Very Important Puppies!

    Catch up on all the news from our friends at Seeing Eye Dogs Australia, where the new puppy recruits are making a lot of headway with their training!   Belle    Belle’s personality is growing bigger and brighter than ever. Her Puppy Carer says she radiates so much joy, leaving people entertained and smiling. Not ...

    The post VIPs: Very Important Puppies! appeared first on PetSpot.

  • 2 copy

    9 reasons seeing eye dogs are the best dogs in the world

    Seeing Eye Dogs, those beautiful Labradors and Golden Retrievers, bring many loveable qualities to their owners, as well as benefitting the community around them. Here are nine reasons Seeing Eye Dogs are the best dogs in the world! 1. Seeing Eye Dogs are loyal and protective companions, they often provide the owner in need with more ...

    The post 9 reasons seeing eye dogs are the best dogs in the world appeared first on PetSpot.

  • Screen Shot 2016-03-15 at 3.51.51 PM

    Top winter fashion for your dog

    Play it cool with these top winter looks for your furry friends this coming season. That’s a wrap Baxter the Dachshund loves his silky coat and he hates being out of trend. Not only does this matching scarf and wrap beanie make him look uber chic but it also protects his coat from those nasty ...

    The post Top winter fashion for your dog appeared first on PetSpot.

  • Kitten and Dandelion

    What plants are toxic for cats?

    Plants or flowers often give that bright feeling to a home, but if you have a feline friend, that beautiful plant could be toxic for cats. Particular plants are toxic to cats and should be avoided at all times in your home. While in some cases, just parts of a plant might be poisonous, this ...

    The post What plants are toxic for cats? appeared first on PetSpot.

Become a Friends for Life member for FREE

  • Get $10 for every $500 spent
  • Get the 11th Nutrition Bag for FREE

Join Now