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Loving a pet has never been so rewarding.

Earn points with every purchase

Every dollar you spend instore or online with Petbarn or Greencross Vets will earn you points towards more savings. The points you earn are linked to your membership status. Once you've earned 6,000 points, you'll be rewarded with a $10 loyalty voucher to be used on your next purchase, instore or online. Easy!

Benefits of Friends For Life include:

  • Receive a $10 voucher after you have accrued 6,000 points
  • Access to special offers and discounts
  • Advance notice of events and promotions
  • Frequent Feeder Program – Buy selected dog or cat food and get 15% off your next month’s food purchase

When you join Friends For Life you'll be automatically given membership status - Silver. The more you spend with Petbarn, Greencross Vets or at, the more you will be rewarded and your status will be automatically upgraded to Gold or Platinum if your spend increases over the year.

How many points will you earn?

Points earned per $1 10pts 12pts 14pts
Points to redeem $10 loyalty credit 6,000 6,000 6,000
Yearly spend Up to $550 $550 - $1,100 Over $1,100

*Refer to full terms and conditions

Updates to Friends for Life ​

As of 15 October 2021, we will be discontinuing some benefits previously marketed in the Friends for Life loyalty program. The benefits that will be discontinued include annual gift vouchers on the anniversary date of membership and sign-on benefits free dog walking, free DIY dog wash, free nail clip, 20% off food voucher, free weight and nutrition check at Greencross Vets, Hanrob Pet Hotel benefit, deluxe grooming upgrade, free dental check, discount voucher for bedding and housing and free pet ID tag. ​ Any benefits earned by Friends for Life members up to 14 October 2021 will remain active on the member’s account for the duration of their eligibility. 

From 6 December 2021, customers will have 28 days to activate and use the $10 Loyalty Reward voucher from the date that the voucher is issued, and the voucher must be activated before it can be applied online and in-store. You can activate the voucher by clicking on the activation link in the email, or in the My Account section, or by contacting our customer service team.

Please refer to our full terms and conditions for more details.

Our Frequent Feeder Program - 15% off next months dog or cat food purchase

If you regularly buy dog or cat food, get set to be rewarded more often and more easily with our Frequent Feeder Program, exclusively available at Petbarn and City Farmers. When you buy any wet or dry dog and/or cat food, you’ll instantly be rewarded with 15% to redeem on your next dog or cat food purchase in the following calendar month. PLUS, you’re not locked into any brand. Your 15% Frequent Feeder offer can be used across any wet and dry, dog and cat food and can be redeemed unlimited times within the redeeming month. 15% discount is not valid in conjunction with any other offer.

Track your rewards at or

You can keep an eye on your rewards points and your Frequent Feeder status by logging in to your account here. If you haven't already activated your online profile, it only takes a minute to register. Online members are the first to know about the latest offers from Petbarn and Greencross Vets along with special opportunities to earn bonus Friends For Life points and reach your rewards sooner.

How to become a Friends for Life member

It’s Free - Simply join online now or at any Petbarn store or Greencross Vets clinic and start earning and redeeming points.

More rewards, more places

Join Friends For Life and start being rewarded for being a great pet parent!

  • greencross-vets.jpg

    Greencross Vets are a network of well-equipped veterinary practices across Australia. Greencross practices are committed to offering clients and their pets with comprehensive and exceptional client and patient care. Although Greencross Vets is part of a national organisation all practices are run and managed by a local team of dedicated pet care professionals who are passionate about pets.

    Find your nearest location
  • petbarn-logo.jpg

    Petbarn is Australia’s leading pet supplies retailer, offering everything for pets of all shapes and sizes – from dogs, cats, fish and bunnies, through to snakes and lizards. Dedicated to serving passionate animal lovers and their pets, Petbarn also provides a range of services including pet adoption, grooming, and a DIY dog wash, as well as loads of good pet advice.

    Find your nearest location

Frequently asked questions

How do I sign up?
You can sign up in store, in a Greencross Vets clinic, by sending an email to or online.
Where can I earn and redeem points?
At present you can earn and redeem points on all transactions in Petbarn stores and online and Greencross Vets. To find a Petbarn store near you, click here. To see a list of participating Greencross Vets, click here.
Does it cost anything?
No. Friends For Life is an entirely free to be a member and is run for the benefit of its members.
Do I earn points even when items are on sale?
Yes. You earn points for every single dollar you spent, even if a discount has already been applied.
How long does it take to earn a $10 voucher?
Friends For Life members earn a $10 voucher for every 6000 points accrued.
How will my $10 voucher be issued?
Once you have earned 6000 points, you will receive an email notification within 24-48 hours with the $10 voucher and a link to activate it. Please note that the voucher will expire after 28 days from the date it's issued. You can also track and activate your voucher in the My Account section.
Can I earn points for things that I buy from Petbarn online?
Yes, earning your rewards online is easy
Do I have to use my voucher in the same place I earned it?
You can use your voucher anywhere with the Friends For Life program. Eg any Petbarn store or Greencross Vets.
Can I split my $10 voucher and spend it on several transactions?
$10 vouchers must be spent in a single transaction.
How do I update my address or email?
You can update your details in store, in clinic or by sending an email to or onlineHow do I unsubscribe from your emails?
Please open your last email and use the "unsubscribe" link on the bottom of the email. If you have any further issues, please email Please note: if you unsubscribe you will no longer receive special discount vouchers, offers and invitations to exclusive events.
I’m a Healthy Pets Plus Member- is it worth joining Friends For Life?
HPP members can easily accrue points on their transactions, including membership payments, by joining Friends For Life. It’s a great idea to sign up.

Contact Us

You can sign up online at or in your local Petbarn store or participating Greencross Vets clinic.

Get in Touch


Petbarn aims to make your experience of owning a pet wonderful and easy. We have a range of professional pet services and advice located in and around our stores for your convenience.

  • Petbarn Foundation
  • DIY Dog Wash
  • Grooming Service
  • Pet Adoptions
  • Puppy School
  • Pet Insurance
  • Pet hotel