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Security Policy

Petbarn Safe and Secure Shopping

Petbarn takes its responsibilities and obligations to protect the personal information of its customers very seriously. Comprehensive security measures have been carefully implemented and subjected to rigorous independent testing in order to provide a safe and secure shopping environment for its customers. When you register your personal details to establish an account or to place an order Petbarn uses SSL (Secure Socket Layer) technology to secure your details online. Secure Socket Layer (SSL) encrypts the information you send through this website.

Every time Petbarn collects your personal information (such as your delivery / billing address, contact details and so on), a secure connection via Secure Socket Layer (SSL) technology is established with your web browser to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats.

Comprehensive security measures and access controls are in place to protect customer information collected and stored on our servers and systems, and ensure that these details are only accessible by authorised personnel for authorised reasons.

We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.


Shopping at is safe and secure. Petbarn has engaged NAB as the payment gateway service provider to secure all aspects involving customer payment via credit cards. Transactions are processed though the secure NAB Transact payment facility. To protect cardholder data NAB Transact complies with the Payment Card Industry Data Security Standard (PCI DSS). The PCI DSS is the global data security standard that any business of any size must adhere to in order to accept payment cards. It presents common sense steps that mirror best security practices.

All customer credit card information is securely submitted and processed entirely on specialised NAB systems.

Secure PayPal Service

Petbarn also offers an alternative secure payment service via PayPal at no cost to the customer. PayPal is a popular secure payment service that maintains high standards of security and assurance levels to protect both the customer and the merchant from security threats to payment accounts and credit card details.

For more information on PayPal, please visit the PayPal website

PETSPOT - Information & Advice

  • StuMorley-8061_blog

    Petbarn supports Seeing Eye Dogs Australia

    Having a vision impairment or blindness makes navigating the world, and experiencing everyday life, much more difficult. That’s why it’s so important for organisations like Seeing Eye Dogs Australia to train and supply highly skilled dogs to help those people affected by full or partial blindness and other vision impairment. Seeing Eye Dogs Australia (SEDA) is ...

    The post Petbarn supports Seeing Eye Dogs Australia appeared first on PetSpot.

  • 2 copy

    Cats who think they’re yogis

    Who says we should have all the fun on the yoga mats? These cats are getting to grips with their downward dogs, too! Namaste.   This little guy is becoming one with nature and hitting the great outdoors for his stretches.   Namaste to our feline friend here, who’s really relaxing into his pose.   “I ...

    The post Cats who think they’re yogis appeared first on PetSpot.

  • Bella-v2

    VIPs: Very Important Puppies!

    Catch up on all the news from our friends at Seeing Eye Dogs Australia, where the new puppy recruits are making a lot of headway with their training!   Belle    Belle’s personality is growing bigger and brighter than ever. Her Puppy Carer says she radiates so much joy, leaving people entertained and smiling. Not ...

    The post VIPs: Very Important Puppies! appeared first on PetSpot.

  • 2 copy

    9 reasons seeing eye dogs are the best dogs in the world

    Seeing Eye Dogs, those beautiful Labradors and Golden Retrievers, bring many loveable qualities to their owners, as well as benefitting the community around them. Here are nine reasons Seeing Eye Dogs are the best dogs in the world! 1. Seeing Eye Dogs are loyal and protective companions, they often provide the owner in need with more ...

    The post 9 reasons seeing eye dogs are the best dogs in the world appeared first on PetSpot.

  • Screen Shot 2016-03-15 at 3.51.51 PM

    Top winter fashion for your dog

    Play it cool with these top winter looks for your furry friends this coming season. That’s a wrap Baxter the Dachshund loves his silky coat and he hates being out of trend. Not only does this matching scarf and wrap beanie make him look uber chic but it also protects his coat from those nasty ...

    The post Top winter fashion for your dog appeared first on PetSpot.

  • Kitten and Dandelion

    What plants are toxic for cats?

    Plants or flowers often give that bright feeling to a home, but if you have a feline friend, that beautiful plant could be toxic for cats. Particular plants are toxic to cats and should be avoided at all times in your home. While in some cases, just parts of a plant might be poisonous, this ...

    The post What plants are toxic for cats? appeared first on PetSpot.

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