Repeat Delivery

Repeat Delivery

Friends for Life - Loyalty Program

Friends for Life - Loyalty Program

Shipping

Shipping

Security Policy

Petbarn Safe and Secure Shopping

Petbarn takes its responsibilities and obligations to protect the personal information of its customers very seriously. Comprehensive security measures have been carefully implemented and subjected to rigorous independent testing in order to provide a safe and secure shopping environment for its customers. When you register your personal details to establish an account or to place an order Petbarn uses SSL (Secure Socket Layer) technology to secure your details online. Secure Socket Layer (SSL) encrypts the information you send through this website.

Every time Petbarn collects your personal information (such as your delivery / billing address, contact details and so on), a secure connection via Secure Socket Layer (SSL) technology is established with your web browser to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats.

Comprehensive security measures and access controls are in place to protect customer information collected and stored on our servers and systems, and ensure that these details are only accessible by authorised personnel for authorised reasons.

We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

Secure Braintree Service

Shopping at petbarn.com.au is safe and secure. Petbarn has engaged Braintree as the payment gateway service provider to secure all aspects involving customer payment via credit cards. Transactions are processed though the secure Braintree payment facility. To protect cardholder data Braintree complies with the Payment Card Industry Data Security Standard (PCI DSS). The PCI DSS is the global data security standard that any business of any size must adhere to in order to accept payment cards. It presents common sense steps that mirror best security practices.

All customer credit card information is securely submitted and processed entirely on specialised Braintree systems.

Secure PayPal Service

Petbarn also offers an alternative secure payment service via PayPal at no cost to the customer. PayPal is a popular secure payment service that maintains high standards of security and assurance levels to protect both the customer and the merchant from security threats to payment accounts and credit card details.

For more information on PayPal, please visit the PayPal website www.paypal.com.au

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