Why you’ll love the Petbarn App
One App for All Your Pet's Needs
Got pet questions? Ask PetAI for answers
Have pet-related questions answered in a flash. Powered by information across Petbarn and Greencross Vets websites.
Shop their faves
Shop pet essentials or set up repeat delivery so they never run out of their favourites.
Book a vet appointment.
Find your closest Greencross Vet and book an appointment with ease.
Track orders in one place
All your order and tracking details all in one place. Easy!
There’s more!
Stay pup-to-date on parasite prevention
Help keep your bestie safe year-round with reminders when it's parasite prevention time.
Set up your pet profile
The more we know your pet, the better your experience on the App will be.
Pet emergency
Find your closest emergency vet across our extensive network of hospitals.
Access member savings
Your exclusive vouchers are saved in your loyalty card in the app for easy access.
FAQ Section
Why should I use the Petbarn App?
The Petbarn App is here to help make pet parenting easier. We know there is a lot to juggle being a pet parent and with the Petbarn App, the help you need isat your fingertips. Set up certain features for a more personalised experience, track your orders, set up and manage repeat delivery orders, access loyalty vouchers with ease, stay pup-to-date with reminders to help your bestie stay safe all year round, and so much more – direct from your mobile!
How do I download the Petbarn App?
Go to the Apple App Store or Google Play, search Petbarn, and then download the Petbarn App to your device.
Do I need to be a Petbarn Friends for Life Member to use the Petbarn App?
You don’t need to be a Petbarn Friends for Life Member to use the PetbarnApp and you can browse as a guest. You will need to become a Member (if you are not a Member already) and log on to your Account so that you can set up certain featuresand access all the pawsome features of the Petbarn App and Member benefits on offer.
The Petbarn App isn’t working properly for me, what should I do?
For the best experience, make sure you always have the latest version of the Petbarn App. If updating the version doesn’t help, please contact our Customer Service Team who may be able to help you.
Can I use the Petbarn App without using PetAI?
Yes, you can – the choice is yours!