What you need to do
Show the lower price to a team member at your local Petbarn store or contact our Customer Service team via LiveChat at Petbarn.com.au, on 1300 655 896 or at email@example.com.
Match and Save Instantly
Once approved, we’ll match the price provided you’re a Friends for Life member and our terms and conditions are met.
Terms and Conditions
What is included in our Price Match Promise?
- The everyday or promotional price of any identical product stocked at Petbarn.
- The lower price is from an Australian physical or online competitor (ie. a “.com.au” domain).
- The competitor has the identical product in stock.
What is excluded from Our Price Match Promise?
- Repeat Delivery and subscription pricing.
- Cash-back, gift vouchers and bundled offers.
- Commercial quantities and pricing.
- Liquidations, clearance and end of range stock.
- Short-dated or damaged stock.
- Services such as insurance, grooming, dog-wash and adoptions.
- Products advertised on marketplace, auction or classifieds websites.
- Freight or shipping costs are not included; price promise are based on product display price only.
- Prices that are below our cost price.
- No further discounts can be applied in addition to the Price Match Promise, such as Frequent Feeder.
Petbarn reserves the right to limit the quantity of products available for price-matching at its discretion.