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Friends for Life - Loyalty Program

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When it comes to training, the early months of your puppy’s life is essential. They will learn vital socialisation and communication skills when they are young and these early life experiences influence how your puppy will play, communicate and learn as they develop into an adult dog. Best Behaviour Puppy school trainers consist of experienced Greencross Veterinary Nurses and/or qualified dog trainers with a special interest in animal behaviour to help your puppy reach their potential.

Puppy Training you can trust

Best Behaviour Puppy School is a fun and interactive dog training course that will allow your puppy to socialise in a positive environment with dogs of all sizes. Your puppy will be taught basic manners and best behaviour along with vital socialisation and development skills.

Puppy training includes:

  • Calming and handling techniques
  • A puppy’s view of the big wide world
  • How your puppy learns

Basic manners and cues such as:

  • Sit
  • Come
  • Drop
  • Stay Lead Walking

Advice on common ‘unwanted’ puppy behaviours such as:

  • Toilet training
  • Crying at night

Troubleshooting challenging puppy behaviours such as:

  • Biting
  • Jumping
  • Hyper-activity
  • Separation behaviours

What is the age range for puppies to join the class?

Your puppy should be between the ages of 8-16 weeks old for the first class and must have had at least one vaccination 2 weeks prior to their first group class.

What will you learn?

Best Behaviour Puppy School includes 2 stages of training and an additional 3rd stage if you would like further assistance from your Grencross Vet instructor:

1st Week more details

New Recruits Boot camp is for you and your family. This stage will teach you about puppy and dog socialisation, dog communication, leadership, child and dog safety, training, vet care and troubleshooting naughty behaviour. You will learn how to decipher canine communication so that you can have a better understanding of why and how your pet plays.

Who attends

A human only class, we encourage you to bring the whole family.

What to bring:

Your puppy's vaccination certificate.

Week 1

Week one is our 'human only' session, developed so you and your puppy get the most out your your time at Best Behaviour Puppy School. During this class you will learn everything you need to know to start your puppy's training off on the right 'paw'. The first class is a 'seminar' style class where you will learn about puppy and dog socialisation, dog communication, leadership, child and dog safety, training techniques used over the

less details
2nd Week more details

Puppy Cadets is stage 2 and will give you the understanding of how your puppy learns and is focused on teaching your puppy basic manners and best behaviour. Positive socialisation and play is vital for the development of your puppy.

Who attends:

A group class for puppies ages 8-16 weeks.

What to bring:

Your puppy, puppy clean up bags, flat collar, light lead, and a variety of rewards and treats.

Week 2

The Second class is where the fun begins! During week two you will put the theory you learnt in week one into practice. You will learn how to get our puppy into a sit position and will see how your puppy makes friends. Play sessions during the first group session are monitored by our highly skilled Veterinary nurses to ensure you and your puppy are comfortable and your puppy is learning to make friends in a safe and positive environment. Naughty puppy behaviours will be discussed and techniques and advice for your situation will be provided.

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3rd Week more details

Week 3

In week three your puppy will start to develop their puppy manners and learn behaviours like drop and stay ensuring they are well on their way to being on their ‘Best Behaviour’. We will refine calming behaviours and continue to help them develop socialisation skills through controlled play sessions. We will continue to give you advice on those naughty and sometimes challenging puppy behaviours.

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4th Week more details

Week 4

By week four your puppy will be busting at the seams ready to come to puppy school to play with all their new friends. During week four we will continue to refine basic manners such as sit, drop and stay and start moving into the more difficult puppy manners like come when called. Importantly we will continue to develop their social skills and make sure they can make friends with puppies of different sizes.

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5th Week more details

Week 5

Week five is graduation and party time. You and your puppy have learnt and grown so much over the last four weeks and it is time to reward you. That doesn’t mean that you won’t be learning anything new! Before the games being we will teach you basic puppy lead walking, there will be time for any other questions on naughty puppy behaviours and answers to your Veterinary questions on topics like desexing, nutrition and first aid.

Puppies are inquisitive and highly intelligent; they will have developed a love of training (we hope you have too!) during puppy school and will want to be the best they can be. Continual mental stimulation at home is vital for the development of your puppy. Have fun and Happy training!

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Is your dog older than 16 weeks?

Canine Commandos focuses on adolescent behaviours and refines basic manners.


Our puppy trainers are a combination of Greencross Veterinary Nurses and selected professional dog trainers who have a special interest in animal behaviour and have additional training and experience in Best Behaviour Puppy School training.


Practice Manager of Greencross Eastwood House Toowoomba

Certificate 4 in Veterinary Nursing and Microchip Implanter certificate

Rhiannon has been a Puppy School trainer for 8 years, a Canine Commandos trainer for 2 years and a vet nurse for 9 years.

Rhiannon favourite thing about Puppy School watching the bond between dog and human grow as they put the time in to train their new puppy.


Vet Nurse/Puppy school Trainer

Certificate IV Veterinary Nursing

Experience in Vet/pet/training & behaviour: Running puppy school for 4.5 years and currently completing Cert IV in Companion Animal Services through DELTA. Page owns a 12-year-old Mini Schnauzer, a 4-year-old American Staffy and a 9-month-old Rescue German ShortHaired Pointer.


Puppy Trainer / Best Behaviour Trainer

Diploma Veterinary Nursing

Experience in Veterinary Nursing, puppies to adult dogs on training & behaviour. Louise has over 25 years within the animal industry.  Louise understands every breed of dog is very different, from stamina, sensory perception to size and ensures training is fun for both you, your family and your puppy. 

Puppy graduates

Our puppy school graduates have successfully completed their 5 week Best Behaviour Puppy Training course with and are on the way to becoming well socialised adult dogs.






Frequently asked questions

How long do the classes go for?
Each class runs for approximately one hour.
How many weeks does Best Behaviour Puppy School go for?
Best Behaviour Puppy School runs for 5 weeks. The first week is a ‘human only’ class and the remaining 4 weeks include puppies.
What is the age range for puppies to join the class?
A puppy must be between the ages of 8 – 16 weeks as of the first week of class. Age is based on the time of the first class not the time of booking. A puppy may not join puppy school if they will be over the age of 16 weeks at the time of the first class.
Are there any other enrolment requirements?
Yes. A puppy must have had at least one vaccine a minimum of 2 weeks prior to the first group class (week 2) and be up to date with all vaccines, flea prevention, worming and tick prevention (where appropriate).
What happens if I miss a class?
In the event that you are unable to make a class you can contact the puppy school trainer to seek advice and homework. No partial refunds will be given for a missed class and missed classes cannot be made up at a later date by joining in on another puppy school class due to puppy ages, development and socialisation. Exceptional circumstances will be considered on a case by case basis.
What happens if my puppy is sick and cannot come?
If your puppy is sick and cannot come to class you may attend class without your puppy. The puppy school instructor will give homework and give advice on what to do in this situation.
Can my puppy come if it has been desexed that week?
Yes, however the puppy must remain as quiet as possible. The puppy school trainer will adjust the class play sessions and structure to accommodate for the puppy. If you are unsure if your puppy should attend puppy school after desexing you should seek Veterinary advice or speak to your puppy school trainer.
Can a small dog that is a little older join?
No. Just because the puppy looks young and small does not mean they are in the same development stage. The critical socialisation development phase for puppies is up to 16 weeks. It is vital that they learn to communicate and socialise with other dogs in a positive safe environment. Having older puppies, regardless of their size can severely impact on a young puppy’s social development.
Can different Breeds (small and large) be in the same class?
Yes and it is recommended. It is important that puppies are exposed to other puppies of all different sizes and Breed to help develop positive social skills.


Register your interest in Puppy School and your nearest trainer will contact you to help you and your puppy find a school.


Greencross Vets Best Behaviour Puppy Classes are available from selected Petbarn locations. Your closest trainer will contact you.

Information and Advice

How can I stop my puppy from chewing?

Your puppy is chewing all your favourite shoes and your furniture is covered in drool. Don’t panic. There is a solution.

Why dogs bark

Dogs, like their owners, have strong urges to communicate vocally. They do this by barking, whining, howling and growling. Sure, it can be annoying, but forcing them into silence would be just as cruel as constantly shooshing an inquisitive child.

Puppy crate training

Your puppy’s crate is probably one of the most important purchases you can make. It is their home inside your home.

How do I stop my puppy crying at night?

Are you bleary eyed and reaching for your third cup of coffee? Here are some sure fire solutions to help settle your puppy so that they sleep through the night… and you can, too!

How do I teach my puppy to walk on a lead?

Before your puppy learns to walk on a lead, you’re going to have to show a little leadership. While some pups get it straight away, others take a little longer. Just remember: patience is the key, as having a collar and lead attached for the first time can be confusing.

My puppy is afraid of other dogs. What should I do?

It’s often said that dogs are social animals, so what happens if your little pup is withdrawn and feels fear around other dogs? Here are some things to try if the presence of another dog makes your puppy quake in its boots.


Petbarn aims to make your experience of owning a pet wonderful and easy. We have a range of professional pet services and advice located in and around our stores for your convenience.

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