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Nexgard Spectra Terms and Conditions


NexGard SPECTRA & Petbarn Gift Card Competition Announcement of Winners  
Full Terms & Conditions

Last Updated: 18 October 2022

COMPETITION WINNERS

Scott  Kiel-Chisholm, QLD

Casey Hogben, NSW

Michael & Amanda Lee & Fenton, QLD

Amy Baker, VIC

Brittany Scott

Oliver Crowley

Stacey Fisher

Ramize Bairami, VIC

Joanne Baudin

Angela Boulter

Cameron Kretschmer, QLD

Mark Sandstrom, QLD

Alison Hayton, WA

Mandy Smith

Steve Bass

Jack And Laura Croucher, NSW

Jake Promnitz

Karin Morton, WA

Joanna Morris

Cameron Meldrum

Schedule

Promotion  NexGard SPECTRA & Petbarn Gift Card Competition
Promoter  Boehringer Ingelheim Animal Health Australia Pty Ltd (ABN 53 071 187 285), of Level 1 Waterloo Road, North Ryde NSW 2113, Australia, +61 (02) 8875 8800
Sponsor  Petbarn Pty Ltd, (ABN 78 001 802 759) of Level 2, 1 Epping Road, North Ryde NSW 2113
Permit Numbers ACT Permit No. TP22/ 01415
SA Permit No. T22/ 1135

Promotional
Period

 The Promotion starts at 12.01 am AEDST on 1/9/2022
The Promotion closes at 11.59 pm AEDST on 30/9/2022
No entries will be accepted after this time.
Entry
Restrictions		  Entry is limited to Australian residents who:
    (a) are aged 18 or over; and
    (b) are/become a Petbarn Friends for Life rewards member and have a valid phone number and email address associated with their Petbarn Friends for Life rewards membership.
See www.petbarn.com.au for membership details.
Membership of the Petbarn Friends for Life Program (and, consequently, participation in this Promotion) is subject to the terms and conditions which apply to the Petbarn Friends for Life Program available at https://www.petbarn.com.au/terms-and-conditions as amended from time to time.
Entry
Procedure		 Entrants may enter the Promotion in one of two ways:
Option 1 – Purchase in-store
During the Promotional Period, the Entrant must:
  (a) visit any Petbarn or City Farmers store within Australia;
  (b) scan their Friends for Life membership card or quote the phone number associated with their Friends for Life membership card at the time of purchase; and
  (c) complete an Eligible Purchase.
Option 2- Purchase online
During the Promotional Period, the Entrant must:
  (a) visit Petbarn online at https://www.petbarn.com.au;
  (b) sign into their Friends for Life membership account; and
  (c) complete an Eligible Purchase.
If an Entrant does not have a Friends for Life membership, the Entrant must first sign up to become a Friends for Life member before completing an Eligible Purchase to be qualified for a valid entry for this Promotion.*
Entrants must retain the original purchase receipt(s) of their Eligible Purchase(s) as proof of purchase. Failure to produce proof of purchase when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an Entrant’s entries and forfeiture of any right to a prize.
Entry is automatic upon the completion of an Eligible Purchase. All valid entries received will be placed into a random electronic prize draw.
* Note: Incomplete, cancelled and refunded transactions will be deemed invalid entries.
Eligible
Purchase		  Entrants must successfully purchase one (1) of the following NexGard SPECTRA products:
  • NexGard SPECTRA 2-3.5 kg 6 pack
  • NexGard SPECTRA 3.6-7.5 kg 6 pack
  • NexGard SPECTRA 7.6-15 kg 6 pack
  • NexGard SPECTRA 15.1-30 kg 6 pack
NexGard SPECTRA 30.1-60 kg 6 pack
Maximum
Number of
Entries

Multiple valid entries are permitted.

Subject to compliance with the Entry Procedure, each Eligible Purchase constitutes a single valid entry, regardless of how many NexGard SPECTRA products are purchased in each Eligible Purchase.

For example, if the Entrant completes one (1) Eligible Purchase with more than one NexGard SPECTRA products, the Entrant is eligible for one (1) entry. If the Entrant completes two (2) Eligible Purchases with one NexGard SPECTRA product each Eligible Purchase, the Entrant is eligible for two (2) entries.
Prize Details  

Prize

Description

No. Available

Value of each Prize (RRP)

Major Prize

$500 Petbarn Gift Card

20

$500 AUD

 

The Promoter will conduct a random electronic prize draw from all valid entries received during the Promotional Period. There will be up to twenty (20) Major Prize winners.
Total Prize Pool $10,000 AUD
Prize
Restrictions /
Exclusions

 Petbarn Gift Cards can only be redeemed at Petbarn stores and are not redeemable online at https://www.petbarn.com.au. Petbarn Gift Cards expire three (3) years from date of issue. Petbarn Gift Cards are non-refundable and cannot be redeemed for cash. Any unused balance will not be refunded or credited when the Petbarn Gift Card expires. The Promoter or Sponsor accepts no responsibility for the loss, theft or destruction of a Petbarn Gift Card and lost or stolen Petbarn Gift Cards will not be replaced or returned. Any ancillary costs associated with redeeming a Petbarn Gift Card are not included.


For enquiries regarding Petbarn Gift Cards, please call 1300 655 896 or email info@petbarn.com.au.
Draw Date  The draw will take place at Anisimoff Legal, Suite 5, Erina Plaza, 210 Central Coast Highway Erina NSW 2250 on 14/10/2022 at 1:00pm AEDST. The draw is random and the winners will be selected at random.
  1. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.
Notification
of Winners		  Winners will be notified via email or by phone call within seven (7) business days of the draw and their names will be published online at https://www.petbarn.com.au/terms-and-conditions on 18/10/2022.
Prize Claim
Date		 Prizes must be claimed by 5:00pm AEDST on 14/11/2022.
Unclaimed
Prize Draw
Date		 The unclaimed prize draw will take place at 11:00am AEDST on 15/11/2022 at the same place as the original draw, subject to any directions from a regulatory authority.
Unclaimed Prize Draw Publication Details  Winners of the unclaimed prize draw (if any) will be notified via email or phone call within seven (7) business days of the draw and their names will be published online at https://www.petbarn.com.au/terms-and-conditionson 17/11/2022.
Trade Mark Notice Petbarn is a registered trademark of Petbarn Pty Ltd ABN 78 001 802 759.
  1. Introduction
    1. The Greencross Group is an integrated pet care business in Australia and New Zealand, and our purpose is to make the world a happier place through the love of pets.
    2. The Greencross Group includes Greencross Pty Limited (ACN 119 778 862), Greencross Operations Pty Ltd (ACN 130 686 743), Petbarn Pty Limited (ACN 001 802 759), City Farmers Retail Pty Ltd (ACN 083 012 211) and their Australian subsidiaries and affiliates, including businesses that provide retail and veterinary (and related) services (Greencross Group, Greencross, we, us or our).
  2. Application of these Greencross Group Website and Loyalty Program Terms and Conditions
    1. These Greencross Group Website and Loyalty Terms and Conditions consist of the
      following:
      1. clauses 3 to 17, which apply to your use of the Sites and our Goods and Services
        provided through the Sites (Website T&Cs); and
      2. the Friends for Life Loyalty Program terms and conditions attached as Addendum
        1, which apply if you are a Member of the Greencross Group’s loyalty program
        (Loyalty Program T&Cs).
  3. Website T&Cs
    1. These Website T&Cs only apply to your use of the following websites owned or operated by
      the Greencross Group:
      1. petbarn.com.au;
      2. cityfarmers.com.au;
      3. greencrossvets.com.au; and
      4. any other websites specified by Greencross from time to time,
        (together, the Sites), and any of our goods or services provided through the Sites (together,
        the Goods and the Services)
    2. There are other terms and conditions that may apply to your interactions with us, including
      when you complete a purchase of Goods or Services via the Sites or when you use
      Greencross Vet’s WebVet service. In all cases, the relevant terms and conditions will be
      provided to you for your review.
    3. Other Greencross Group websites may have different terms and conditions which apply to
      them.
    4. The terms “you” and “your” refer to the person accessing or using the Sites or our Goods or
      Services.
  4. Acceptance of Website T&Cs
    1. These Website T&Cs, including our Privacy Policy, govern your access to and use of the
      Sites, including any Site Content (as defined below) and our Goods and Services provided
      through or in connection with the Sites.
    2. By browsing, accessing or using the Sites or by using the Goods or Services provided
      through the Sites, you acknowledge and warrant that you have read, understood and agree
      to be bound by these Website T&Cs and any additional terms and conditions notified to you
      from time to time. If you are under 18 years of age, then you must obtain your parent or
      guardian’s consent before accessing or using the Sites or using the Goods or Services
      provided through the Sites.
    3. These Website T&Cs form a legally binding agreement between Greencross and you. If you
      do not agree to these Website T&Cs, you must immediately exit and not access or use these
      Sites or our Goods or Services provided via the Sites.
    4. We may amend these Website T&Cs at any time and will take reasonable steps to bring any
      material changes to your attention such as by posting the amendments on the Sites. As you
      will be bound by any amendment to these Website T&Cs, you should review these Website
      T&Cs from time to time. By continuing to use the Sites or our Goods or Services after any
      amendment to these T&Cs, you will be deemed to have accepted the amended Website
      T&Cs. If any change has a detrimental effect on you, you may cease accessing or using the
      Sites or our Goods or Services via the Sites.
  5. Creating an Account
    1. When you purchase Goods and Services via certain Sites, you may create a user account by
      registering via the relevant link on the registration page on the relevant Site (Account). To
      register your Account, you must provide Greencross with certain true and correct information
      about yourself as requested by the registration page.
    2. Signing up to our Friends for Life loyalty program (Loyalty Program) via the Petbarn
      website is voluntary and you can do this by creating an Account, or by signing up using the
      other methods set out in clause 2 of the Loyalty Program T&Cs. If you do not wish to
      become a member of our Loyalty Program and you wish to purchase Goods or Services via
      the Petbarn website, please check-out as a guest.
    3. If you create an Account, you must promptly notify and/or update your profile if any of your
      personal information is erroneous or changes from time to time.
  6. Privacy and security
    1. If you create an Account, sign-up to receive emails and/or newsletters regarding our Goods
      and Services, fill in a ‘contact us’ form, use the live chat function or submit a customer review
      on our Sites, we will need to collect your personal information. Personal information
      requested by us may include, but is not necessarily limited to:
      1. your first name and last name;
      2. your email address;
      3. your phone number;
      4. the city where you live;
      5. whether you have previously purchased the products or services; and
      6. your opinion of our Goods or Services as expressed by the customer reviews you
        submit.
    2. The collection, use, disclosure and handling of personal information is governed by our
      Privacy Policy (which is available at petbarn.com.au/privacy-policy), together with other
      terms such as our privacy collection statements.
    3. You confirm that all of the information you provide to us, including any personal information,
      will be complete, true and correct.
    4. You acknowledge that the internet is an inherently insecure communication medium, and
      your use of the Sites is at your own cost and risk. You must take your own precautions to
      ensure that the processes which you employ for accessing the Sites do not expose you to
      the risk of viruses, malicious computer code or other forms of interference which may
      damage your own computer system.
    5. If you create an Account, you must keep all usernames, passwords and other security-based
      information secure and private at all times. If your username, password or other securitybased information is lost or stolen, you must notify Greencross in writing and take any
      reasonable steps we advise you to take to mitigate the adverse impact of the lost or stolen
      security-based information at the earliest possible opportunity.
    6. You agree that we have no responsibility for any use, misuse, loss, corruption, interception
      or delay of information or data uploaded, downloaded, hosted or otherwise communicated
      via the Sites.
  7. User Generated Content
    1. You may choose to submit information, content and materials, such as customer reviews of
      our Goods or Services (User Generated Content) to the Sites and/or Greencross.
    2. You acknowledge and agree that if you choose to submit or post User Generated Content, you must own or have the right to submit that User Generated Content. User Generated Content that you submit must be your own opinion. User Generated Content must not:
      1. infringe any intellectual property rights (including copyright, database right or trade
        mark right) of any person or be in breach of any legal duty owed to any person,
        such as a contractual duty or a duty of confidence;
      2. deceive or be likely to deceive any person;
      3. be used to impersonate any person (including Greencross and Greencross’
        representatives) or to misrepresent your identity or affiliation with any person
        (including Greencross and Greencross’ representatives); or
      4. be illegal, obscene, defamatory, threatening, pornographic, harassing, hateful,
        racially or ethnically offensive, encourage any conduct that would be considered a
        criminal offence, give rise to civil liability, violate any law or be otherwise
        inappropriate.
    3. If you become aware or reasonably suspected that any User Generated Content on the Sites
      may infringe these requirements, you must promptly notify us in writing.
    4. User Generated Content that you submit or share on a Site may be seen by other users of the relevant Site or third parties. Where we have made relevant settings available, we will use commercially reasonable efforts to honour the choices you make about who can see your User Generated Content.
    5. You agree that Greencross may:
      1. edit or delete your User Generated Content;
      2. link your User Generated Content to other material, including User Generated Content submitted by other users or material created by Greencross, its related bodies corporate and/or other third parties;
      3. use your User Generated Content for its business purposes, for example, displaying your User Generated Content in our marketing materials or on our Sites or social media pages;
      4. directly or indirectly benefit from your User Generated Content; and
      5. share your User Generated Content with its related bodies corporate, including other members of the Greencross Group.
    6. Greencross does not promise to display any User Generated Content that you provide.
    7. Greencross does not claim ownership rights in your User Generated Content, however, by submitting your User Generated Content to a Site you are deemed to grant Greencross (and its licensors) an irrevocable, perpetual, non-exclusive, royalty-free and worldwide licence to use, copy, modify, distribute, publish, communicate to the public and process that User Generated Content in connection with the Sites without further consent from, or notice and/or compensation to, you.

      By submitting and/or uploading your User Generated Content to a Site you consent to anything being done by Greencross in respect of that User Generated Content that could otherwise amount to an infringement of your moral rights in such User Generated Content, and warrant that you have obtained such consent from all other authors of such User Generated Content.
  8. Cookies
    1. By using our Sites, you acknowledge and agree that we may use cookies or other similar tracking technologies on our Sites to help us track your Site usage and remember your preferences. More information about how Greencross uses cookies and how you can enable or disable cookies can be found in our Cookie Policy (which is available at petbarn.com.au/cookie-policy).
  9. Prohibited activities
    1. When using a Site, you must not:
      1. infringe any intellectual property right (including copyright, database right or trade
        mark right) of any person or be in breach of any legal duty owed to any person,
        such as a contractual duty or a duty of confidence;
      2. reproduce any Site Content without our express written permission, which we may
        grant or withhold at our absolute discretion;
      3. seek reimbursement from any other party for access to a Site or on-sell any
        information obtained from any Site;
      4. engage in any conduct which is likely to mislead or deceive us or any other person,
        impersonate any other person while using a Site, conduct yourself in an offensive
        manner while using a Site, or use a Site for any illegal, immoral or harmful
        purpose;
      5. submit, post, upload, email or otherwise send or transmit to a Site, or any users of
        a Site, anything that contains software viruses or any other computer code, files or
        programs designed to interrupt, harm, damage, destroy or limit the functionality of
        any computer software or hardware or equipment linked directly or indirectly to any
        Site; or
      6. interfere with a Site or networks underlying or connected to a Site or violate any of
        the procedures, policies or regulations of a Site or any networks connected to a
        Site.
  10. Intellectual property
    1. Subject to clause 7.7, the entire contents and design subsisting in, relating to or arising out
      of the Sites and available through or in connection with a Site including copyright, logos,
      trade marks, designs, text, graphics, images, information, applications and other files, and
      their selection and arrangement (the Site Content) are the intellectual property of
      Greencross, our content providers or our licensors, with all rights reserved.
    2. You must not do anything, or omit to do anything, which may infringe our intellectual property
      rights, except with our express written permission. You must not reproduce, frame, transmit
      (including broadcast), adapt, link to or otherwise use any of the material on a Site, including
      audio and video excerpts, except as expressly permitted by statute or with Greencross' prior
      written consent.
    3. No Site Content may be modified, distributed, communicated, framed, reproduced,
      republished, downloaded, displayed, posted, transmitted, sold, assigned, duplicated,
      licensed in any form or by any means, in whole or in part, without our prior written consent.
      In addition, you agree not to use any data mining, robots, or similar data gathering and
      extraction methods in connection with a Site.
    4. You may view a Site and the Site Content using your web browser and save an electronic
      copy, or print out a copy, of parts of a Site solely for your own information, research or study,
      but only if you:
      1. do not modify the copy from how it appears unless expressly authorised by
        Greencross and then only in accordance with these Website T&Cs; and
      2. include the copyright notice reasonably specified by Greencross in writing on the
        copy.
    5. When you send us any feedback or suggestions or complete a survey in relation to a Site,
      you agree that we can use any ideas, concepts, or techniques contained in the feedback,
      suggestions or survey responses. When you participate in any chat sites, forums or other
      activities involving the publication of User Generated Content that you provide in the public
      forum, you agree that we can reproduce, use and distribute those materials.
  11. Linked Sites
    1. Third party websites
      1. This clause 11.1 applies where we provide links to the websites of third parties but
        not where we provide links to websites belonging to, or operated by, the
        Greencross Group, in which case, clause 11.2 applies.
      2. We may provide links to third parties’ websites or may divert your devices to third
        party websites from time to time (Linked Websites). Unless otherwise notified on
        a Linked Website, Linked Websites are not reviewed, controlled or examined by us
        in any way. The provision of links to Linked Websites does not mean that
        Greencross endorses or recommends, or has any association with, the Linked
        Websites or the relevant third party goods and services.
      3. You acknowledge and agree that we are not responsible for any of the content,
        availability, advertising, products, services or other materials of any Linked
        Websites, or any additional links contained on Linked Websites, or the conduct of
        any person associated with a Linked Website.
      4. Linked Websites may be subject to their own terms and conditions and privacy
        policies. You acknowledge that it is your sole responsibility to review and comply
        with those terms and conditions, and we have no responsibility for your actions
        when using a Linked Website.
    2. Greencross Group Sites
      1. This clause 11.2 applies where we provide links to websites belonging to, or
        operated by, the Greencross Group.
      2. We may provide links to the websites of the Greencross Group, or may divert your
        devices to the websites of the Greencross Group from time to time (Greencross
        Group Sites). The provision of links to Greencross Group Sites are for your
        convenience only, such as Greencross re-directing you to the Petbarn website if
        you wish to purchase products from Petbarn.
      3. The Greencross Group Sites are subject to the terms and conditions and privacy
        policies of the relevant Greencross Group Member (if applicable). You should
        review and comply with the relevant terms and conditions if accessing Greencross
        Group Sites.
  12. Availability
    1. While we take reasonable steps to ensure the availability and security of the Sites, you
      accept that the Sites are provided on a ‘as is’ basis. We do not warrant that any Sites will be
      continuously available and we will not be liable if any Site or any part of any Site is
      unavailable at any time or for any reason. We do not represent, warrant or undertake that
      any Site will be error, defect, ‘bug’ or ‘virus’ free.
      1. The Sites are not a storage service and you agree that we have no obligation to store,
        maintain or provide you with a copy of any User Generated Content that you provide, except
        to the extent required by applicable law or as provided in our Privacy Policy.
  13. Disclaimer
    1. The Site Content is intended to provide general information only. It is not in the nature of
      advice. While every effort is taken to ensure the information is accurate, we do not represent
      or warrant that this information is correct, current, complete, reliable or suitable for any
      purpose and it must not be relied on by you or any other person as a substitute for
      appropriate advice tailored to specific circumstances (such as veterinary advice or pet
      nutritionist or allergy advice for your pet’s circumstances).
      1. The information on the Sites is provided on the basis that all persons accessing a Site
        undertake responsibility for assessing the relevance and accuracy of its content.
  14. Limitation of liability and indemnit
    1. Without limiting any provisions of these Website T&Cs, we will not in any way be liable to
      you for any kind of loss or damage incurred as a result of your use of any Site, including any
      viruses or other malicious software that may affect you while you use a Site or for any faults,
      failures or interruptions or the accuracy, timeliness, completeness, security or reliability of
      any communications (including any transactions) made using a Site.
    2. Nothing in these Website T&Cs is intended to exclude, restrict or modify any condition,
      guarantee, warranty, right or remedy that you may have under the Competition and
      Consumer Act 2010 (Cth) or any other applicable legislation which may not be excluded,
      restricted or modified by agreement (Non-excludable Rights).
    3. To the maximum extent permitted by law, under no circumstances will Greencross be
      responsible to you or any third party whether in contract, tort (including negligence), in equity
      or under statue for any special, indirect, consequential, incidental or punitive damages,
      including damages for loss of opportunity, profits, revenue or goodwill, regardless of whether
      or not such loss or damage was foreseeable and even if advised of the possibility of such
      loss.
    4. Except for liability in relation to breach of any Non-excludable Rights and liability under
      clause 14.5, our total maximum liability to you in contract, tort (including negligence), statue
      or otherwise, is limited to one thousand Australian dollars (AUD $1,000).
    5. To the maximum extent permitted by law, our liability for breach of any Non-excludable
      Rights is limited to:
      1. any replacement or refund for a major failure and you may seek compensation for
        any other reasonably foreseeable loss or damage; or
      2. replacement or repair if the goods or services fail to be of acceptable quality and
        the failure does not amount to a major failure.
    6. You agree to indemnify, defend and hold us harmless from and against all losses, expenses,
      damages and costs (including reasonable solicitor’s fees) or liability incurred or suffered by
      you or by us arising from any claim, demand, suit, action or proceeding by any person
      against you or us where such loss or liability arose out of, in connection with, or in respect of
      your conduct in breach of these Website T&Cs.
  15. Cancellation, suspension and termination
    1. You may cancel your Account at any time by notice to Greencross at the contact details
      below.
    2. Cancelling your Account will end your ability to access your Account and you will need to
      register again with Greencross if you change your mind. Any data or personal information
      Greencross has collected about you or your use of the Sites will be retained and destroyed
      in accordance with Greencross’ Privacy Policy. In particular, Greencross reserves the right to
      delete any information or data that relates to your Account if your Account has been deleted
      for a period exceeding 30 days.
    3. Notwithstanding anything else in these Website T&Cs, Greencross may immediately
      suspend or terminate your Account without notice or cause for any of the following reasons:
      1. you breach any of these Website T&Cs;
      2. you have failed to provide correct personal information in accordance with clause 6.1;
      3. Greencross has ceased to provide the Account functionality;
      4. Greencross’ business or contractual relationships with third parties require
        Greencross to do so; or
      5. Greencross considers that you have done something that is detrimental to
        Greencross’ business interests or reputation or those of any of its third parties.
    4. You acknowledge that neither Greencross, nor any other person, will have any liability to you
      for any reason whatsoever arising from suspension or termination of your access to your
      Account.
  16. General
    1. Entire agreement: These Website T&Cs, together with any additional terms and conditions
      set out on any Site from time to time, constitute the entire agreement relating to its subject
      matter and supersede and cancel any prior drafts, versions, agreements, undertakings,
      representations, warranties and arrangements of any nature, whether in writing or oral,
      relating to such subject matter.
    2. Force majeure: We will not be in breach of these Website T&Cs or otherwise liable to you or
      any other person for any unavailability or failure of any Site, or the Goods or Services or any
      delay or other failure by us to comply with these Website T&Cs that is caused by or arises
      from any event or circumstances beyond our control.
    3. Rights cumulative: The rights, powers, privileges and remedies provided under any
      provision of these Website T&Cs are cumulative and not exclusive of any rights, powers,
      privileges or remedies provided under any provision of these Website T&Cs or by applicable
      law or otherwise.
    4. Waiver: No failure to exercise nor any delay in exercising by us of any right, power, privilege
      or remedy under these Website T&Cs will impair or operate as a waiver thereof in whole or
      in part. No single or partial exercise of any right, power privilege or remedy under these
      Website T&Cs will prevent any further or other exercise thereof or the exercise of any other
      right, powers, privilege or remedy.
    5. Invalidity: Any clause or provision of these Website T&Cs held to be illegal, invalid, void,
      voidable or unenforceable must be read down to the extent necessary to ensure that it is not
      illegal, invalid, void, voidable or unenforceable. If it is not possible to read down a clause or
      provision as required by this clause, part or all of the provision or clause of these Website
      T&Cs will be severed from these Website T&Cs and the remaining clauses or provisions
      continue in force.
    6. Interpretation: In these Website T&Cs, unless expressed to the contrary:
      1. a person includes a firm, partnership, joint venture, association, corporation or
        other body corporate;
      2. the word ‘includes’ in any form is not a word of limitation;
      3. where a word or phrase is defined, another part of speech or grammatical form of
        that word of phrase has a corresponding meaning;
      4. references to the singular include the plural and vice versa;
      5. a gender includes all other genders; and
      6. headings and sub-headings are for ease of reference only and do not affect the
        interpretation of these Website T&Cs.
    7. Governing law: These Website T&Cs are governed by the laws of New South Wales,
      Australia. You are deemed to submit to the non-exclusive jurisdiction of the courts of New
      South Wales. The Sites may be accessed throughout Australia and overseas. Greencross
      makes no representation that the Site Content complies with the laws (including intellectual
      property laws) of any country outside Australia. If you access any Site from outside Australia,
      you do so at your own risk and are responsible for ensuring that your access to the relevant
      Site is not illegal or prohibited by laws which apply to you.
  17. Contact us
    1. If you have any questions about our Website T&Cs or concerns about our Sites, the Site Content or
      our Goods or Services, please contact us at:
Contact Greencross Group
Phone Petbarn: 1300 655 896
Greencross Vets: 1300 836 036
Healthy Pet Plus: 1800 738 775
You can contact us 9am to 5pm, Monday to Friday AEST
Email Petbarn: info@petbarn.com.au
Greencross Vets: info@greencrossvet.com.au
Healthy Pet Plus: info@healthypetplus.com.au
Postal Address Quarter One, Level 2, 1 Epping Road, North Ryde, NSW 2113

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