Get pet insurance with a range of cover options. Claim up to 80% of eligible vet bills, with your choice of excess to pay and fast online claims.
What does Dog Insurance cover?
Up to 80% of your eligible vet costs at any licensed veterinarian throughout Australia (other than yourself).
Plus, choose Optional Routine Care (non-insurance benefit) to receive a contribution towards the costs of some routine care items such as vaccinations, de-sexing, micro-chipping and many other day to day routine care items up to the Routine Care annual limit~.
Compare Coverage
Compare different types of coverage to determine what works best for you!
| Silver | Gold | Platinum | |
|---|---|---|---|
| Annual Benefit Limit | Up to $20,000 | Up to $20,000 | Up to $30,000 |
| Benefit Percentage | 80% | 80% | 80% |
| Excess (per condition, per policy period) | $0, $250, $500 | $0, $250, $500 | $0, $250, $500 |
| Eligibility | Older than 8 weeks and younger than 15 years | Older than 8 weeks and younger than 9 years | Older than 8 weeks and younger than 9 years |
| Coverage for specified accidental injuries |
Covered
ℹ️
Specified Accidental Injury means physical harm or injury arising from at least one of the following:
OR the specified accidental injury must be one of the following: Note: Conditions covered by the specified accidental injury cover section of the policy are specified in the PDS. |
Covered
ℹ️
Specified Accidental Injury means physical harm or injury arising from at least one of the following:
OR the specified accidental injury must be one of the following: Note: Conditions covered by the specified accidental injury cover section of the policy are specified in the PDS. |
Covered
ℹ️
Specified Accidental Injury means physical harm or injury arising from at least one of the following:
OR the specified accidental injury must be one of the following: Note: Conditions covered by the specified accidental injury cover section of the policy are specified in the PDS. |
| Coverage for Illness |
Specified Illnesses Only
ℹ️
The following Specified Conditions are covered:
|
Covered | Covered |
| Consultation sub-limit(Home visits included) ℹ️ We will pay you the Benefit Percentage for the eligible Vet Expenses incurred by you for Consultations up to the Benefit Limit (subject to the Sub-limit) as shown on your Certificate of Insurance. Consultations include home visits by the Vet. | $500 | $500 | Up to annual benefit limit |
| Paralysis Tick Sub-limit | $2,000 | $3,000 | Up to annual benefit limit |
| Cruciate Ligament Conditions sub-limit | $3,000 per leg per policy period | $4,000 per leg per policy period | Up to annual benefit limit |
| Hip Joint Surgery sub-limit (Total Hip Replacements are included) | $6,000 per hip per policy period | $6,000 per hip per policy period | Up to annual benefit limit |
| Emergency Boarding | $1,000 | $1,000 | $1,500 |
| Dental Illness Limit | $1,000 (Optional Cover - in addition to your annual benefit limit) | $1,000 (Optional Cover - in addition to your annual benefit limit) | $1,000 (included - as part of your annual benefit limit) |
| Waiting Period |
|
|
|
Optional Extras Available | Routine Care (non-insurance benefit) Dental Illness benefit |
Routine Care (non-insurance benefit) Dental Illness benefit |
Routine Care (non-insurance benefit) |
Note: This table above provides a summary of your cover for new and renewing cat policies on or after 15 December 2024. See the PDS/FSG for details and exclusions of your cover.
Optional Extras
Optional Routine Care (non-insurance benefit)
In addition to the standard inclusions with your pet insurance policy, you can add the non-insurance benefit, Routine care, to receive a contribution towards the cost of some routine care items for any one of the following:
$100 annual sub-limit for any one of the following:
- Desexing
- Microchipping
- Heartworm control
- Teeth cleaning
- Prescription diets
- Cremation or burial
- Dental illness treatment
- Council registration fees
- Obedience training
- Behavioural therapy
- Alternative therapies
$50 annual sub-limit for any one of the following:
- Vaccination or health check
- Flea/tick/worm control
- Blood screen
What’s not covered?
Pre-existing conditions ℹ️ Some Conditions are eligible for review after an 18-month period – this can be done on application or simply by submitting your claim. Refer to your PDS for more information
- Dental care (unless Platinum cover or optional Dental Illness Benefit is selected)
- Day-to-day care
- Elective procedures and treatments
- Your pet not being protected (Tooltip: Your pet not being protected. If you neglect your pet or fail to take all reasonable precautions to protect your pet from situations that may result in injury or illness (such as organised fighting or
hunting activities).
These are just a few examples. For more detail and a full list of exclusions, read the PDS.
Vulnerable Customers and Complaints
We understand there are times when our customers may be feeling vulnerable due to a range of factors. We recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations
Petbarn, Petbarn Insurance Pty Ltd and our underwriters, Hollard and PetSure, are committed to taking extra care of customers in these situations. If you are experiencing vulnerability and would like to know more about the extra care we can provide please call our customer service team 1300 618 412.
Pet Insurance customers Click here for information about PetSure’s Family Violence Policy.
You can also email them on help@petsure.com.au or find accessibility options to contact PetSure.
Please see all information regarding submission of complaints here
Terms and Conditions
~Policy Terms and Conditions, limits, exclusions and waiting periods apply. Excess may apply.
Petbarn Insurance policies entered into the first time before 15 December 2024 and subsequent renewals are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (AFSL 241436), administered through PetSure (Australia) Pty Ltd (PetSure) ABN 95 075 949 923 (AFSL 420183) and promoted by Greencross Pty Ltd ABN 58 119 778 862 (AR No. 1241197). Any advice provided is general only and may not be right for you. Please consider the Product Disclosure Statement in deciding whether to acquire or continue to hold Petbarn Insurance.
Petinsurance.com.au policies entered into for the first time on or after 7 November 2023 and subsequent renewals of those policies are issued by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representatives (AR) Pet Insurance Pty Ltd ABN 38 607 160 930, AR 1234944 (PIPL) and Petbarn Pty Ltd ABN 78 001 802 759, AR 1312311). Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at petinsurance.com.au.
¹Offer starts on 12:00AM AEST 20 August 2024 and ends on 12:00AM AEST 20 August 2026 (Offer Period).
Offer provides new customers with 2 month(s) free in their first policy year only when they purchase a PetInsurance.com.au Pet Insurance Policy during the Offer Period (Offer). Instalment payers will not be charged an instalment for the first 2 month(s) and instalments will be charged from the 3rdmonth of your policy period. Annual payers will have 2 month(s) free deducted from the annual premium at the time of purchase.
Offer subject to PetInsurance.com.au policy T&Cs available at www.petbarn.com.au/services/pet-insurance. Eligibility criteria applies, refer to the Product Disclosure Statement. Pet Insurance together with Petbarn reserves the right to withdraw, vary or extend this Offer at any time, without notice.
²Discount available from [INSERT DATE AND TIME INCLUDING TIME ZONE]. Petinsurance.com policyholders get a 10% discount that applies to their second and subsequent Petinsurance.com policies only (Discount). Discount is based on the order that policies are purchased. Discount is applied to your premium at the time of purchasing a second or subsequent policy. For existing Petinsurance.com policyholders that wish to insure an additional pet, please call on 1300 618 412 for the discount to apply on an additional Petinsurance.com.au policy. Application and order of the discount is reallocated across remaining policies if a policy is cancelled and will be applied at the next renewal. Should a policy cancellation result in only one (1) remaining active policy, the multi-pet discount will cease to apply to any policies on the next renewal. Discount may be used in conjunction with other offers, unless otherwise specified. Eligibility criteria applies for Petinsurance.com policies and is subject to the Petinsurance.com terms and conditions (Refer to the Product Disclosure Statement).
