Petbarn Price Pledge
At Petbarn, we’ve made a promise to provide our customers with the best range of products at the right price to make shopping for your pets easy and affordable. We believe in value for money and our pricing is frequently checked against leading supermarkets, pet stores and online competitors to ensure we offer some of the lowest prices throughout Australia. We don’t like to be beaten on everyday pricing so if you see something in Australia that is identical to our stock at a lower price, we’ll match it and provide the same Petbarn service and Friends For Life points. It’s our Petbarn Price Pledge to you.
*Terms & Conditions. Price Pledge applies to personal shopping for products ranged in Petbarn stores; value added services such as insurance, grooming, dog-wash, adoptions, etc. are not included. For Price Pledge to take place the customer must be a member of Friends For Life loyalty program with a valid email address. If matching a competitor’s retail store, the product must be in stock in the required quantities in a retail outlet located within a 15km radius of the Petbarn store. Product must be identical (e.g. same brand, same size, same variety/flavour, etc.). Price matching includes everyday prices from Australian online retailers. Online price matching does not include online only promotional offers including site-wide promotional activity or Repeat Delivery prices. Online price matching must be inclusive of all costs, including GST, delivery, freight, fees and charges. Adequate confirmation of competitor’s current publically advertised price is required to be produced by the customer. Discount vouchers and coupons from competitors are not included in the Price Pledge. Excludes trade quotes or wholesale quantities, warehouse, liquidation or clearance stock, end of range & short dated stock, damaged stock, a gift with purchase and overseas online retailers. Petbarn reserves the right to decline to Price Pledge when the price falls below our cost price. Price Pledge cannot be claimed in conjunction with any other offers, including gift with purchase and Friends For Life loyalty promotions. Petbarn online prices are mostly aligned with Petbarn stores, but if you find a discrepancy, Petbarn will match the online price (subject to taking into account all fees and charges such as delivery costs), with the exception of online only promotional offers. Price Pledge is applicable to instore purchases only.